Communicate, collaborate, and create a competitive edge

Empowering employees to work together from anywhere, at any time, is the key to keeping pace in today's marketplace.

Our Communication and Collaboration Journey helps ensure that your communication and collaboration solutions create a clear competitive edge.

Find out how you stack up against the competition with our brief Communication and Collaboration Journey Quiz.

Begin Quiz

Describe your current network’s ability to mitigate security threats.

Select all that apply.

Our network security infrastructure is proactively ready before an attack
Our network security infrastructure is able to respond during an attack
Our network security infrastructure helps us remediate and deal with the impact after an attack
Our network security is context aware and relies on more than just signatures
We can manage/monitor our security infrastructure (in-house or outsourced MS)
Fully supported security infrastructure

Describe your current network’s ability to support advanced applications and collaboration solutions.

Select all that apply.

Layer 2 switched infrastructure
Layer 3 switched infrastructure
SDN-supported infrastructure
Fully managed network infrastructure (in-house via Cisco Prime or outsourced MS)
Fully supported network infrastructure

Describe your current instant messenger (IM) platform’s ability to support your organization’s collaboration needs.

Select all that apply.

We currently use IM internally within our organization
We subscribe to a hosted IM solution (such as WebEx Connect or Microsoft Office 365)
We currently use IM externally with B2B partners
We currently use IM externally to communicate with our customers
We leverage click to call, click to conference and click to video with our IM solution
We leverage IM/chat solutions within our website and/or contact center

Do you currently use a portal solution in your organization?

 

Yes
No

Describe how you are currently utilizing your portal solution.

Select all that apply.

We use a portal as a single viewpoint for islands of information and applications
Our portal increases responsiveness to business and user needs
Our portal is easy to use, maintain and update
Our portal allows us to collaborate with people outside the organization
Our portal makes it easy to find the right content, data and people

Describe your current conferencing platform’s ability to support your organization’s collaboration needs.

Select all that apply.

We currently do not use audio, video or web conferencing services at our organization
We currently use audio conferencing services at our organization
We currently use web conferencing services at our organization
We currently use video conferencing services at our organization
We currently outsource our audio, web and video conferencing services

Describe your current phone system’s ability to support advanced collaboration solutions.

Select all that apply.

We use TDM-based PBX/KEY systems
We use VoIP to connect our remote locations
We use a centralized IP-based VoIP solution
We subscribe to a hosted UC solution
We leverage contact center functionality to enable our business

Which of the following does your email environment provide a platform for?

Select all that apply.

Keeping email secure and highly available
Improving mobile access for employees
Addressing compliance and e-discovery
Offering larger mailboxes while reducing costs
Replacing legacy voicemail systems

Describe your current ability to support mobile initiatives.

Select all that apply.

We have a well-written and enforceable policy for mobile device access to corporate data
We know the identity of anyone who connects to our network and whether the endpoint is owned by a person or a corporation
We can provide differentiated access in our network based on user/device attributes
We can remotely wipe endpoints that have corporate data without affecting the personal data
Our wireless is prepared for an influx of devices and the 802.11ac standard
We have visibility and control of our wireless network

Are you currently using video conferencing and recording as a business enablement tool within your organization?

 

Yes
No

In what areas of business have you found advantages through advanced video solutions?

Select all that apply.

Employee-to-employee internal use
Business-to-business collaboration
Business-to-customer relationships

Are you currently using advanced contact center solutions as a strategic business tool within your organization?

 

Yes
No

What benefits have you found through advanced contact center solutions?

Select all that apply.

Differentiating customer experience
Collaboration quality management
Workforce optimization
Leveraging omni-channel solutions for enhanced reach

Your results

Your Communication & Collaboration score is 0 out of 100.

On the chart to the right, each triangle is color coded according to your score in that area. The color red indicates an opportunity for improvement, while green indicates areas where your technology is effectively set up to foster communication and collaboration.

Your areas for opportunity (or those colored red) are:

  • Management (SDN, Prime, SCCM Suite)
  • Secure Collaboration Foundation (Physical/ADDS)
  • IM
  • Portals
  • Web Conferencing
  • UC Voice Communications
  • Email
  • Mobility Services
  • Video
  • Contact Centers

Logicalis is ready to help you take advantage of opportunities to improve those areas. Please click through the areas to read more about the likely challenges you may be facing in each area, and see how we can help you overcome those challenges.

Your Logicalis representative can give you a more detailed assessment of your communication and collaboration effectiveness, or tell you more about how we can help you improve in your growth areas. If you would like to speak with your rep:

Contact Us